Delivery &
Returns
UK Shipping
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1st Class Royal Mail 2-3 Days
All items are send 1st class via Royal Mail, prices depend on size of package.
Large Letter £1.99
Standard £3.90
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The postage will be calculated at checkout.
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More Information
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Delivery charges will be applied in addition to the price for the items you are purchase. The amount of the delivery charge will depend on the items you have purchased.
You must provide us with your full and accurate delivery address. We cannot be liable for the delivery of your order to the wrong address or wrong person as a result of you supplying us with incomplete or inaccurate delivery information.
We will do everything possible to delivery your goods within the estimated timescale. However, as you can understand, occasionally unforeseen factors or events outside our control can delay this process. Please note, your delivery may take longer during sale or other busy periods.​
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Returns
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Personalised, bespoke and made to order items, are non-returnable and non-refundable.​
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We are not responsible for items lost or damaged in transit.
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All Items must be checked upon receipt of delivery. If there are any breakages, defects, or discrepancies you must notify us within 48 hours. We are unable to replace or refund any items if we are not notified within this time.
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You are responsible for packaging the return appropriately. Any items which arrive back broken due to insufficient packaging will not be refunded.
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The direct cost of returning the goods is your responsibility unless otherwise agreed in writing. We are unable to refund you for your postage costs.
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Refunds will be processed when the request to return is made within 7 days from the receipt of delivery.
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A refund will not be issued if the request to return is made after 7 days from receipt of delivery.
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All returns must be received by Love Filled Gifts within 7 days from receipt of delivery to qualify for a refund.
We do not accept exchanges.
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If for whatever reason you are not happy with your order or item(s) please email lovefilledgifts@hotmail.com with your return request. This must be within 5 days of receiving your order.
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